Prior to travelling, please review available information about medical care in Kosovo. You should also consult the following resources:
- Travel Medical Insurance Information
- Your Health Abroad Flyer with information about medical issues abroad such as insurance, medical, travelling during pregnancy, and travelling with a prescription.
Medical Providers in Kosovo:
The emergency medical/ambulance dispatcher (local equivalent of 911 in the U.S.) in Kosovo is: 112. This number will direct you to the correct department based on your needs.
The direct emergency lines in Kosovo are:
Police: 192 from a landline; 192 from VALA (044) cellular carrier, 192 from IPKO (049) cellular carrier;
Fire Department: 193 from a landline, 193 from VALA, 193 from IPKO; and
Ambulance: 194 from a landline, 194 from VALA, and 194 from IPKO.
DISCLAIMER: The U.S. Embassy Consular Section in Pristina, Kosovo assumes no responsibility or liability for the professional ability or reputation of, or the quality of services provided by, the medical professionals, medical facilities or air ambulance services whose names appear on the following lists. Inclusion on this list is in no way an endorsement by the Department of State or the U.S. Embassy. Names are listed in no particular order. The information in the list on professional credentials and areas of expertise are provided directly by the medical professional, medical facility or air ambulance service; the Embassy is not in a position to vouch for such information. You may receive additional information about the individuals and facilities on the list by contacting local medical boards and associations or local licensing authorities.
The doctors and establishments below establish their own fees, and generally will not settle fee claims directly with U.S. insurance companies. Therefore, the U.S. citizen patient will be expected to pay a bill at the time of treatment/consultation. The patient may thereafter present this paid bill to a U.S. insurance carrier, if any, for reimbursement. Medicare does not reimburse its members for medical expenses incurred overseas.
Should a U.S. citizen in Kosovo be in need of medical evacuation, please consult the information here. Please note that not all of these companies operate worldwide, or specifically, in Kosovo.
- For information on Responding to Radiological and Nuclear Incidents, please visit the U.S. Department of State's Bureau of Consular Affairs webpage “Radiological and Nuclear Incidents Fact Sheet.”
COMPLAINTS AGAINST FOREIGN DOCTORS
If the services of local doctors or medical institutions whether public or private prove unsatisfactory, you may address your complaints to the Kosovo Health Inspectorate, which operates under Ministry of Health located at Rr. Zagrebit p.n., toll free 0800-177777 (calls are accepted between 8:00-16:00 during business days, or are registered 24/7). We would appreciate receiving copies of any such complaints.
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