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Emergency Contact

In Case of Emergency


If you are a U.S. citizen in Kosovo with an after hours American Citizen Services emergency, please call +381 38-5959-3000 and ask for the after hours mission duty officer.  

If you are calling from the United States about a U.S. citizen in Kosovo with an emergency, call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries.  These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays).   

Emergency questions or notifications about life or death urgent U.S. citizen issues should be directed to our office by phone.  Please do not send emergency information requiring an immediate response by email.

For issues that arise during business hours, or after-hours issues which are not emergencies, please see our Information for Travelers page or contact us during regular business hours.  The Consular Section is open from 8:00 AM to 5:00 PM Monday through Friday, except local and U.S. holidays.